Why Small Businesses Are Investing in Cloud Inventory Management
Migrating to a cloud solution is one of the quickest and easiest ways for a small business to get up to speed and begin running alongside and competing with bigger companies. In the past, only the...
View ArticleCan a Contact Center Improve Customer Service?
How are your goals for 2018 shaping up? Is creating a more positive customer experience part of your list of things to develop? If so, you’re in line with many other organizations looking to improve...
View ArticleArizona Focused, Arizona Based, and Arizona Committed for Over 35 Years
If you’re a business in Arizona with voice or data needs, we’ve probably helped you at one point or another. For more than 35 years, our certified sales engineers and technicians have given each of our...
View ArticleSuccessful Organizational Planning for SIP Trunking
The adoption of Session Initiation Protocol (SIP) trunking comes with hefty expectations for how it will positively impact the organization. From cost savings to flexibility and ease of management,...
View ArticleCloud-Based Communications Services Save Time and Money
Enterprises are increasingly stepping away from on-premise solutions and toward cloud-based offerings. Switching from a private branch exchange (PBX) system to unified communications as a service...
View ArticleSecurity in an Age of Cyberattacks
There is a belief among many IT departments that getting hit by hackers is just a given – if it hasn’t happened yet, it will. The approach then is to simply plan for how to handle the disaster when it...
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[Infographic] How Intelligent Business Continuity Prevents Huge Loss
Many businesses have backup and disaster recovery plans in place. But more often than not, those traditional strategies aren’t enough to keep you protected from data and financial loss. An intelligent...
View ArticleBuilding a Strategy to Protect Your Company Against a Ransomware Attack
Is your organization ready for an impending ransomware attack? These attacks are becoming increasingly sophisticated, but that doesn’t mean you have to go straight into damage control mode. You can...
View ArticleVoIP Is About More Than Voice Services
When it’s time to upgrade your voice services, you’ll likely consider more options than what a landline can offer. Voice over Internet Protocol (VoIP) can fulfill your needs for voice services, but...
View ArticleWhy Logging and Monitoring Are Critical to Intrusion Remediation
If your enterprise suffers a security breach and you’re forced to activate your intrusion remediation plan, your system log is likely to be your first destination to try to trace the path of where...
View ArticleGet Up to Speed with GDPR: What You Need to Know about the New Regulation
If, like most people in the digital world, you have an account with more than one major web service, you’ve likely received an influx of emails in recent weeks mentioning GDPR. But what do these four...
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Another Day, Another Acquisition: Mitel Is Becoming Part of Searchlight
If your company uses Mitel equipment, here’s what you need to know. On April 24, telecommunications giant Mitel announced it had signed an agreement to be acquired by Searchlight, a global private...
View ArticleManaging the Myths Around Managed Services
Outsourcing has long been a common part of managing costs and labor resources at the enterprise level, but managed services has taken on a new role with cloud technology. No longer simply a shifting of...
View ArticleTaking Steps to Improve Security and Prevent Breaches
If companies were as intentional about preventing cyberattacks as cybercriminals are when they plan their hacks, there’d be fewer successful breaches. You need a detailed plan when it comes to...
View ArticleCreating a Mobility Strategy for Your Small or Mid-Size Enterprise
The workforce is increasingly mobile, and for small or mid-size businesses wanting to attract the best talent, offering a work-from-home option is a great way to build a better team. A cash-strapped...
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[Infographic] Not Just Phone Systems
Here at Copper State Communications, we’re famous for providing some of the best phone systems and cabling services in the industry. But many people don’t realize that’s just the tip of the iceberg...
View ArticleProtect Against VPNFilter Malware with a Router Reboot
Threats to our security, particularly our online security, happen every day. Just ask Chipotle, Dairy Queen, Lowe’s, Sony, Experian, or any of the host of corporations that have taken a data breach on...
View ArticleThese Steps Make Cloud Migration Easier
Choosing a “lift and shift” approach to cloud migration makes it sound like a process that can be completed when you’ve got a slow afternoon with some time on your hands. This type of transition to a...
View ArticleMeasuring RTO and RPO as a Part of a Business Continuity Strategy
Business continuity planning can get sticky as enterprises transition to the cloud. For many organizations, this represents the first time they’ve shared security responsibilities with a third party,...
View ArticleManaging VoIP Security Through a Cloud Provider
Companies are experiencing the benefits of Voice over Internet Protocol (VoIP) phone systems. Scalability, ease of use and cost-effectiveness are all reasons to implement an internet phone system, but...
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