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An Endpoint Security Strategy Can Protect Against Cyberthreats

IT personnel are well-versed in identifying risks and developing an airtight firewall and encryption practices that prevent cyberattacks that threaten critical databases. Without an endpoint security...

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Cybersecurity Risks Are Made More Impactful by the Deep and Dark Web

To take cybersecurity planning seriously, you need to have intel on your side that shows you exactly where threats are most likely to affect your organization. Unfortunately, gathering and analyzing...

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Enterprises Encounter a Variety of Cloud Security Challenges

Enterprises seeking out cloud solutions for various workloads or data storage face a variety of cloud security challenges. From transporting critical data to and from cloud service providers to a lack...

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The Misconceptions That Cause SMBs to Pass on the Benefits of Hyperconvergence

The IT staff of small- to mid-sized businesses (SMBs) deal with many of the same pressures hitting the IT divisions of large enterprises: budget limitations, unrealistic expectations from...

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Evaluating the Difference Between SIP Trunking and IP Trunking

Enterprises looking for ways to cut costs, improve the customer experience, and drive productivity often consider updating their phone systems to a cloud-based service. With any technology decision,...

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Avoiding a Network Outage in the Cloud Era

A network outage is always a problem, but the stakes are getting higher and connectivity is becoming even more critical. Enterprises are increasingly investing in cloud solutions and relying on the...

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[Infographic] The Big Choice In Voice: Hosted VoIP vs. On-Premise

Choosing the right voice system for your business is critical for success. Careful consideration should be taken before deciding which option works best for your company: hosted VoIP or an on-premise...

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Cybersecurity Threats Loom Large in the IoT

The Internet of Things (IoT) is upon us. Everyday objects are now tied to the Internet with increasing regularity – even our refrigerators are now “smart” and connected, letting us know when we’re low...

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An Interview with CIO Michael Lewis on Computer America

Last month, Computer America interviewed Copper State’s CIO, Michael Lewis. In this hour-long segment, Michael gives the run-down on what businesses need to know about the latest developments in...

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The Weakest Links in Network Security

Cyber security training and quality backups can save your business from costly security breaches and ransomware attacks. User training is the most basic form of network security, and is often...

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Taking a Closer Look at Managed IT

With the rapid pace of innovation in business technology, it can be difficult for in-house IT staff to keep up. What’s more, the depth of knowledge often required to effectively manage specific...

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Why Your On-Premise PBX May Be a Better Investment

The evolution of technology in the telecommunications space continues to point to change. The systems you put in place are quickly outdated and your competition will continue to be one step ahead of...

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The Basic Differences Between PRI and SIP Trunking

Whether you’re a new business determining what kind of phone system you should select or you’re evaluating the possibility of updating the phone system at an existing company, the choices may boil down...

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Mobility: The Path Moving Forward

Landline networks are fast becoming a thing of the past as Internet Protocol (IP) telephony has been widely adopted. Voice over Internet Protocol (VoIP) now outnumbers switched telephone networks....

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Cyber Security in an Increasingly Insecure Environment

What do hackers want? Is it simply to show off their technological ability? Or is it about financial gain? Cyber security protocols have never been more important, and we need to work toward better...

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Every Organization Must Invest in Incident Response

It would be impossible to expect a CIO or CISO to prevent any and all possible security breaches, but considering that such a breach is considered a when, not if, event, every enterprise should be...

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Data Loss Can Cost You Money and Your Reputation

Data breaches are serious issues that can come with large costs. According to the Ponemon Institute, the average breach will cost an organization $4 million. Data loss strategies must be in place to...

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What Should You Do about ShoreTel’s Latest End-of-Life Announcement?

ShoreTel recently revealed that pre-ShoreTel Connect software (version 14.2 and earlier) will go end-of-life (EoL) in June 2018. That includes products, software updates, and bug fixes, and has...

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Evaluating VoIP vs. UCaaS for Enterprise Communications

When it’s time to update communications, most enterprises will consider both Voice over Internet Protocol (VoIP) and Unified Communications as a Service (UCaaS). The two are not opposites, but rather...

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Incident Response Strategies for Improved Security

With the right incident response strategy, your organization can experience less downtime and stress in the event of a threat. Unprepared organizations face challenges when an emergency — such as a...

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